conversational commerce

noun

E-commerce done via various means of conversation (live support on e-commerce web sites, online chat using messaging apps, chatbots on messaging apps or websites, voice assistants) and using technology such as: speech recognition, speaker recognition, natural language processing and artificial intelligence.

Ask AI about this wordChatGPTClaudePerplexityGoogle AIGrok

Meanings

nounconversational commerce (uncountable)
  1. InternetuncountablebusinessE-commerce done via various means of conversation (live support on e-commerce web sites, online chat using messaging apps, chatbots on messaging apps or websites, voice assistants) and using technology such as: speech recognition, speaker recognition, natural language processing and artificial intelligence.
Cite this entry
APA

conversational commerce. (n.d.). In WatkinsX Dictionary. Retrieved November 4, 2026, from https://dictionary.watkinsx.com/word/conversational%20commerce

MLA

“conversational commerce.” WatkinsX Dictionary, https://dictionary.watkinsx.com/word/conversational%20commerce. Accessed November 4, 2026.

Chicago

WatkinsX Dictionary, s.v. “conversational commerce,” accessed November 4, 2026, https://dictionary.watkinsx.com/word/conversational%20commerce.

Source: conversational commerce on Wiktionary, CC BY-SA 4.0.