Meanings
plural service levels
- A measure of how well a service is delivered, as a percentage of service interactions that meet a specified criterion of success and efficiency.
To define the optimal service level targets, the service value and impact on the business must be understood.
2017, Roland Schütze, Improving Service Level Engineering2 more examples
Based on a monthly average, a service level of 99% IP backbone available and capable of forwarding IP packets 99.0% of the time. The service level extends to other ISPs' services used by Cleardazeᵀᴹ.
2016, Andrew Hiles, E-Business Service Level Agreements, page 81Depending on the preferences of the contractual parties, the system can proceed with service level measurement and reporting afterwards or an SLA can be terminated.
2017, Melanie Holloway, Service Level Management in Cloud Computing, page 25
Translations
Dutch servicegraad
- servicegraadTranslations
Finnish palvelutaso
- palvelutasoTranslations
French taux de service, niveau de service
- taux de serviceTranslations
- niveau de serviceTranslations
Polish poziom usług
- poziom usługTranslations
Cite this entry
service level. (n.d.). In WatkinsX Dictionary. Retrieved November 3, 2026, from https://dictionary.watkinsx.com/word/service%20level
“service level.” WatkinsX Dictionary, https://dictionary.watkinsx.com/word/service%20level. Accessed November 3, 2026.
WatkinsX Dictionary, s.v. “service level,” accessed November 3, 2026, https://dictionary.watkinsx.com/word/service%20level.
Source: service level on Wiktionary, CC BY-SA 4.0.