shared service

noun

An internal business organization providing support services that are shared between multiple business units or functions.

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Meanings

nounshared service (plural shared services)

plural shared services

  1. businessAn internal business organization providing support services that are shared between multiple business units or functions.
  2. businessA virtual or physical team whose process expertise is shared across multiple business units or functions (rather than duplicating staff in each business unit) to execute business processes, in a consistent manner, for optimal resource efficiency, cost and service performance.

Origin

Attributed to Greg Hackett of The Hackett Group.

Full word history & related roots →
Cite this entry
APA

shared service. (n.d.). In WatkinsX Dictionary. Retrieved November 4, 2026, from https://dictionary.watkinsx.com/word/shared%20service

MLA

“shared service.” WatkinsX Dictionary, https://dictionary.watkinsx.com/word/shared%20service. Accessed November 4, 2026.

Chicago

WatkinsX Dictionary, s.v. “shared service,” accessed November 4, 2026, https://dictionary.watkinsx.com/word/shared%20service.

Source: shared service on Wiktionary, CC BY-SA 4.0.