support ticket

noun

A computerized request for assistance with a particular issue.

Meanings

nounsupport ticket (plural support tickets)

plural support tickets

  1. computingA computerized request for assistance with a particular issue.

    They said they got a response on the support ticket, but weren’t issued any refunds.

    2022 October 7, Cristina Alexander, “Overwatch 2 text chat bug can make nonrefundable skin purchases”, in Digital Trends
    1 more example

    Take the number of visitors who submitted a support ticket and divide that by the number of visitors who started the support ticket submission process.

    2007, Pedro Sostre, Jennifer LeClaire, Web Analytics for Dummies, Wiley, page 187

    Synonyms: trouble ticket

Synonyms & antonyms

nounA computerized request for assistance with a particular issue.

Cite this entry
APA

support ticket. (n.d.). In WatkinsX Dictionary. Retrieved November 3, 2026, from https://dictionary.watkinsx.com/word/support%20ticket

MLA

“support ticket.” WatkinsX Dictionary, https://dictionary.watkinsx.com/word/support%20ticket. Accessed November 3, 2026.

Chicago

WatkinsX Dictionary, s.v. “support ticket,” accessed November 3, 2026, https://dictionary.watkinsx.com/word/support%20ticket.

Source: support ticket on Wiktionary, CC BY-SA 4.0.