upsell

present singular third person upsells · participle present upselling · participle past upsold · past upsold

1. intransitivetransitiveTo persuade a customer to buy more items, or more expensive items, than they had intended.

   They were obsessed with trying to upsell me over and over again.

   3 more examples

   I gave up on subscribing to their SaaS because they wouldn't quit the constant attempts to upsell.

   Communicate an amazing deal to get people into your store and then when that product is no longer available, switch them and upsell them to a more expensive product.

   2018, Roddy Mullin, Promotional Marketing, Routledge, →ISBN

   Even some of the benefits of kiosks touted by chains — they upsell customers by suggesting menu items and speed up orders — don’t always play out.

   2024 September 20, Nathaniel Meyersohn, “McDonald’s touchscreen kiosks were feared as job killers. Instead, something surprising happened”, in CNN

   Synonyms: sell up

plural upsells

1. The act of making such a sale.