crew resource management

noun

A process designed, particularly in time-critical situations, to empower everyone in a team, however junior, to efficiently call attention to an error or danger, give useful information, or propose a course of action, with the intent of pooling the team's knowledge and creativity to avoid or minimise any emergency and obtain the best practicable outcome.

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Meanings

nouncrew resource management (uncountable)
  1. uncountableA process designed, particularly in time-critical situations, to empower everyone in a team, however junior, to efficiently call attention to an error or danger, give useful information, or propose a course of action, with the intent of pooling the team's knowledge and creativity to avoid or minimise any emergency and obtain the best practicable outcome.

Origin

Coined in 1979 by John Lauber, initially as "cockpit resource management", relating to those on the flight deck of an aircraft, then broadened to "crew resource management" to include the cabin crew, and later genericised to other industries, often with unaltered wording. More at Crew resource management.

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Cite this entry
APA

crew resource management. (n.d.). In WatkinsX Dictionary. Retrieved November 4, 2026, from https://dictionary.watkinsx.com/word/crew%20resource%20management

MLA

“crew resource management.” WatkinsX Dictionary, https://dictionary.watkinsx.com/word/crew%20resource%20management. Accessed November 4, 2026.

Chicago

WatkinsX Dictionary, s.v. “crew resource management,” accessed November 4, 2026, https://dictionary.watkinsx.com/word/crew%20resource%20management.

Source: crew resource management on Wiktionary, CC BY-SA 4.0.