service level agreement

noun

A contract between the provider of a service and a user of that service, specifying the level of service that will be provided.

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Meanings

nounservice level agreement (plural service level agreements)

plural service level agreements

  1. A contract between the provider of a service and a user of that service, specifying the level of service that will be provided.

    Synonyms: SLA

Synonyms & antonyms

nounA contract between the provider of a service and a user of that service, specifying the level of service that will be provided.

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Translations

Finnish palvelutasosopimus
  • palvelutasosopimuscontract specifying the level of service
Hungarian szolgáltatásszint-megállapodás
  • szolgáltatásszint-megállapodáscontract specifying the level of service
Cite this entry
APA

service level agreement. (n.d.). In WatkinsX Dictionary. Retrieved November 5, 2026, from https://dictionary.watkinsx.com/word/service%20level%20agreement

MLA

“service level agreement.” WatkinsX Dictionary, https://dictionary.watkinsx.com/word/service%20level%20agreement. Accessed November 5, 2026.

Chicago

WatkinsX Dictionary, s.v. “service level agreement,” accessed November 5, 2026, https://dictionary.watkinsx.com/word/service%20level%20agreement.

Source: service level agreement on Wiktionary, CC BY-SA 4.0.