have a nice day syndrome

noun

A stressful form of cognitive dissonance among employees whose work involves assuming a fake cheerful persona to deal with members of the public.

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Meanings

nounhave a nice day syndrome (uncountable)
  1. uncountableA stressful form of cognitive dissonance among employees whose work involves assuming a fake cheerful persona to deal with members of the public.

    The ‘have a nice day’ syndrome typifies a routinized approach to customer service where, by establishing procedures, service levels can be consistently maintained and efficiently managed.

    2004, Richard Brookes, Roger Palmer, The New Global Marketing Reality, Springer, →ISBN, page 61
Cite this entry
APA

have a nice day syndrome. (n.d.). In WatkinsX Dictionary. Retrieved November 2, 2026, from https://dictionary.watkinsx.com/word/have%20a%20nice%20day%20syndrome

MLA

“have a nice day syndrome.” WatkinsX Dictionary, https://dictionary.watkinsx.com/word/have%20a%20nice%20day%20syndrome. Accessed November 2, 2026.

Chicago

WatkinsX Dictionary, s.v. “have a nice day syndrome,” accessed November 2, 2026, https://dictionary.watkinsx.com/word/have%20a%20nice%20day%20syndrome.

Source: have a nice day syndrome on Wiktionary, CC BY-SA 4.0.