mystery shop

plural mystery shops

1. An instance of mystery shopping; a visit to a business as a mystery shopper.

   The best-scheduled day could start with a mystery shop at a local fast-food restaurant (breakfast paid for and one to go) followed by a service station shop ($5 in gas).

   2011, Judith Adkins-Spears, Jump-Start Your Merchandising Career

   2 more examples

   Immediately following the mystery shop, the independent contracter will fill out a static questionnaire that records respective levels of disclosure, customer service and sales effectiveness.

   1994, United States. Congress. Senate. Special Committee on Aging, Uninsured Bank Products: Risky Business for Seniors?

   Part of our work can be doing a mystery shop. This entails going along to shops, banks, or even the passport office, and pretending to be a customers or a potential customer.

   2010, Shelley Dekker, I'm a Street Girl Now, page 140

present singular third person mystery shops · participle present mystery shopping · participle past mystery shopped · past mystery shopped

1. ambitransitiveTo work as a mystery shopper; to pose as a customer or client in order to evaluate a business.

   Every imaginable type of business is mystery shopped.

   2009, PamInCa, The Essential Guide to Mystery Shopping, page 10

   3 more examples

   Don't assume that because you have been mystery shopping for a while, or because you have mystery shopped for the same company or client before, that you know what to do.

   2004, Cathy Stucker, The Mystery Shopper's Manual

   However, if your budget is too tight to afford these services, then you might want to consider enlisting a friend or family member to mystery shop for you.

   2007, James Stephenson, Ultimate Small Business Marketing Guide

   One of my favorite ways to improve a business is to mystery shop.

   2017, Mike Agugliaro, The Secrets of Business Mastery